Client Relations and Office Support Specialist

$24,960 - $33,280/Yr

Diamondhead Dental Lab Services - Kaysville, UT

Full-time - Entry Level

Kaysville, UT

11-50 employees

About the position

The Client Relations and Office Support Specialist at Diamondhead Dental Lab plays a crucial role in ensuring smooth operations within the dental lab environment. This position focuses on providing exceptional administrative support, managing client communications, and overseeing the workflow of dental cases to enhance the overall efficiency and effectiveness of the lab's services.

Responsibilities

• Case input for both digital and physical cases
• Organize deliveries
• Maintain professional communication with doctors
• Efficiently track timelines of cases throughout the lab
• Answer day-to-day questions and solve problems
• Invoicing
• Managing onboarding processes
• Front office management

Requirements

• Experience in CRM software
• Experience in dental lab management software
• Strong organizational skills
• Excellent communication skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Ability to articulate workflows and processes