15 Lightyears - Longwood, FL

posted 11 days ago

Full-time - Mid Level
Remote - Longwood, FL
Utilities

About the position

The Client Relations Manager at 15 Lightyears is responsible for establishing and nurturing long-term relationships with clients in the construction industry. This role focuses on ensuring client satisfaction, addressing concerns, and developing sales strategies to drive revenue growth. The position requires on-site work and involves occasional travel for client visits and industry events.

Responsibilities

  • Building Client Relationships: Establish, develop, and nurture long-term relationships with clients.
  • Ensuring Client Satisfaction: Work to ensure clients are happy with the company's services and manage client expectations.
  • Addressing Concerns: Act as the main point of contact for clients and resolve any issues that arise.
  • Creating Sales Strategies: Develop sales plans and strategies to generate revenue.
  • Researching Competitors: Learn about competitors to stay ahead and recruit new customers.
  • Collaborating with Other Departments: Work with internal teams to ensure client needs and satisfaction are met.
  • Reports: Prepare business development activities, progress, and results, presenting findings to senior management.
  • Industry Events / Client Visits: Attend industry events, conferences, and networking functions to represent the company, build connections, and generate leads.

Requirements

  • 3+ years of leadership experience in Business to Business Development in Residential and/or Home Builders.
  • Proven track record of meeting or exceeding sales targets and driving revenue growth.
  • Ability to assess markets, clients' needs, and competitors.
  • Excellent written and verbal communication skills, including the ability to present to clients and executives effectively.
  • Associate's Degree in Business, Marketing, Energy Management, or a related field.

Benefits

  • Starting salary of $75,000, may increase based on experience and qualifications plus commission.
  • Weekly vehicle allowance.
  • Medical, dental, and vision insurance.
  • Paid vacation, holiday, and sick leave.
  • $25K employer-paid life insurance policy.
  • Retirement plan with employer matching 3%.
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