Client Relations Manager - Entry Level

Event Horizon Dynamics - Dublin, OH

Full-time - Entry Level

Dublin, OH

About the position

The Entry-Level Client Relations Manager position is designed for individuals looking to start their career in client relationship management. This role focuses on ensuring exceptional client satisfaction while providing support for client needs and project coordination. The position offers a collaborative environment where the individual will gain valuable experience and skills necessary for professional growth.

Responsibilities

• Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring their needs are met with high satisfaction.
• Assist in the planning, execution, and management of client projects, ensuring timely and successful delivery.
• Oversee the implementation of services and solutions, ensuring they align with client expectations and company standards.
• Collaborate with internal teams to coordinate efforts, manage resources, and provide updates on project status and client feedback.
• Track and analyze client feedback and project performance to identify areas for improvement and implement solutions.
• Prepare and present regular reports on client activities, project progress, and service performance to senior management.

Requirements

• Bachelor's degree in Business, Communications, or a related field preferred.
• Strong communication and interpersonal skills, with a customer-focused mindset.
• Excellent organizational and multitasking abilities, with attention to detail.
• Ability to resolve issues effectively and efficiently, with a proactive approach.
• Ability to work both independently and collaboratively within a team.
• Flexibility to adapt to a fast-paced and changing work environment.

Benefits

• Full training to develop your skills and succeed in the role.
• Opportunities for advancement based on performance and career aspirations.
• Collaborative and supportive team environment that fosters professional development.
• Competitive salary and performance-based incentives.
• Access to professional development programs and resources to help you grow in your career.