Event Horizon Dynamics - Dublin, OH
posted 2 months ago
As an Entry-Level Client Relations Manager, you will play a critical role in managing client relationships and ensuring the delivery of outstanding service. This position offers the perfect opportunity to ensure exceptional client satisfaction while gaining valuable experience in client relationship management. You will collaborate closely with our team to support client needs, coordinate projects, and drive successful outcomes. Your primary responsibility will be to serve as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring their needs are met with high satisfaction. In this role, you will assist in the planning, execution, and management of client projects, ensuring timely and successful delivery. You will oversee the implementation of services and solutions, ensuring they align with client expectations and company standards. Collaboration with internal teams will be essential as you coordinate efforts, manage resources, and provide updates on project status and client feedback. Additionally, you will track and analyze client feedback and project performance to identify areas for improvement and implement solutions. Regular reporting on client activities, project progress, and service performance to senior management will also be part of your responsibilities.