Ring Ring Marketing - Houston, TX
posted 3 months ago
Ring Ring Marketing is seeking a full-time Client Relations Manager to enhance the effectiveness of client marketing campaigns and maintain a high client retention rate, ideally around 96%. This role is pivotal in ensuring that clients feel confident and secure in the services provided by RRM. The position requires a proactive approach to client communication, necessitating both written and verbal discussions that are thoughtful and professional. The ideal candidate will possess exceptional listening and problem-solving skills, enabling them to identify and implement innovative solutions to improve marketing campaigns. As a Client Relations Manager, you will be responsible for fostering strong relationships with clients, ensuring their needs are met, and that they receive timely responses to their inquiries. You will need to consistently follow up with clients regarding necessary information for their campaigns, such as images and payment details. Additionally, you will communicate client requests to the internal fulfillment team, ensuring that all tasks are completed to the clients' satisfaction. Regular monitoring and analysis of campaign performance will be essential, with weekly reports and monthly strategy meetings to discuss results and potential improvements. The culture at RRM emphasizes teamwork and collaboration, where every team member is expected to contribute to the success of the clients and the company. The company values hard work and innovative thinking, believing that every problem can be resolved through collective effort. RRM also supports its employees' professional growth by offering opportunities for continuing education and training, making this an excellent place for career advancement.