Ring Ring Marketing - Fort Worth, TX
posted 3 months ago
Ring Ring Marketing is seeking a full-time Client Relations Manager to join our dynamic team. This role is pivotal in enhancing the results of client marketing campaigns and ensuring a high client retention rate, ideally maintaining it at 96%. Established in Silicon Valley and now based in Las Vegas, RRM specializes in providing innovative internet marketing solutions across various industries in the United States and Canada. Our founder is a recognized thought leader in marketing, contributing to national trade magazines and authoring books focused on marketing strategies for the home improvement and funeral sectors. As a Client Relations Manager, you will engage in meaningful discussions with clients, both in writing and verbally, to understand their needs and communicate effectively. Your innovative mindset will be crucial in identifying ways to enhance marketing campaigns and relay these insights to clients. You will be expected to demonstrate exceptional listening and problem-solving skills, ensuring that clients feel confident and secure in the services provided by RRM. Teamwork is at the heart of our culture; we value hard work and collaboration, and we expect our team members to support one another and strive for collective success. In this role, you will be accountable for delivering promised results to existing clients, maintaining a client retention rate of at least 95%, and ensuring consistent follow-up with clients. You will manage client communications, relay requests to our internal fulfillment team, and monitor campaign performance weekly and monthly. This position offers opportunities for professional growth through continuing education and training, making it an ideal environment for those looking to advance their careers in digital marketing.