The Greenery - Hilton Head Island, SC
posted about 2 months ago
Join Our Team as a Client Relations Manager at The Greenery, Inc.! Are you passionate about building strong client relationships and driving success in a collaborative, employee-owned environment? The Greenery, Inc., one of the Southeast's leading landscaping companies, is searching for a dynamic Client Relations Manager to join our team in the Hardeeville/Bluffton, SC area. Since 1973, The Greenery has been setting the standard for professional landscape installation and maintenance services. Our people are the core of our success, and our commitment to exceptional customer service has earned us a reputation for excellence. As a Client Relations Manager, you'll be the face of The Greenery to our clients, ensuring that every interaction reflects our values of quality and professionalism. You will work closely with our internal teams to ensure high levels of client satisfaction, retention, and growth, all while modeling best practices and leadership within the company. In this role, you will conduct daily site visits, building and maintaining client relationships. You will serve as a key contact for clients, managing quality control and ensuring issues are resolved quickly. Collaborating with Account Managers, you will deliver top-notch services and uncover new opportunities for growth. Leading with passion, you will mentor your team on policies, procedures, and best practices, driving client retention by proactively managing relationships and fostering client loyalty.