This job is closed
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Martindale-Avvo is seeking a dynamic and experienced Client Relations Manager (CRM) to join our growing team in our office located in Newark, NJ, conveniently connected to Newark Penn Station for easy transit connections. This position is critical to our mission as we bring together two of the largest networks in the legal marketing industry-Martindale and Avvo-to offer an industry-leading suite of digital advertising, leads, and reputation services tailored for small and medium-sized law firms across the country. As the Client Relations Manager, you will lead a team of 8-12 Account Managers responsible for consistently achieving upsell and churn reduction quotas. Your primary focus will be driving revenue growth and client retention by aligning our comprehensive suite of legal marketing services with the needs of SMB law firms. We are at an exciting juncture of change, and your experience in managing and driving change within an Account Management or Customer Success organization will be vital to our success.
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