Client Relations Manager

$51,000 - $63,000/Yr

Ageless Men's Health - Cherry Hill, NJ

Full-time - Entry Level

Onsite - Cherry Hill, NJ

51-100 employees

Ambulatory Health Care Services

About the position

Ageless Men's Health is seeking a Client Relations Manager (CRM) for our new Cherry Hill clinic, set to open in August/September 2024. The primary mission of the CRM is to foster and develop long-term relationships with patients, driving the growth of the clinic through exceptional client engagement. As the National Leader in medically managed Testosterone Replacement Therapy, Ageless Men's Health has administered over 1,000,000 treatments, setting a high standard for conservative testosterone therapy. In addition to testosterone services, we provide a range of wellness and concierge medicine options for our patients. The ideal candidate will be an excellent communicator, energetic, self-motivated, and passionate about delivering outstanding customer service. Attention to detail and strong organizational skills are essential for success in this role. The CRM will be a core member of the Ageless Men's Health team, focusing on patient satisfaction and clinic growth. Proven experience in managing client relationships and prior sales experience are critical for this position. Our organization prides itself on offering a positive working environment, with no nights, weekends, or on-call duties. We are committed to being the employer of choice for Client Relations Managers and look forward to welcoming a new team member who shares our dedication to improving men's health and enhancing patient experiences.

Responsibilities

• Drive the growth of the clinic through the development and nurturing of client relationships.
• Manage and maintain successful client relationships to ensure patient satisfaction.
• Collaborate with the Ageless Men's Health team to achieve clinic growth goals.
• Provide exceptional customer service to all patients.
• Communicate effectively with clients to understand their needs and concerns.

Requirements

• Proven experience managing and maintaining client relationships.
• Prior sales experience is required.
• Excellent communication skills.
• Self-motivated and energetic personality.
• Detail-oriented and well organized.

Benefits

• Comprehensive compensation package
• Medical, dental, and vision insurance
• Paid time off
• Positive working environment (no nights, no weekends, no call, no sick patients)