Client Relations Manager
Gusto•Denver, CO
466d•$92,000 - $113,000
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About The Position
Gusto is looking for a fearless customer advocate to join the Client Relations team, focusing on managing multiple programs related to executive and social concerns. The role involves proactive outreach to understand and resolve customer pain points before they escalate, empowering a team of Client Relations Specialists and Program Managers. The position requires oversight of various programs, reporting on metrics, and developing career paths for team members, all while ensuring alignment with the overarching goals of customer retention and satisfaction.
