Client Relations Manager

$45,000 - $48,000/Yr

Cathedral Corporation - Orlando, FL

Full-time - Entry Level

Orlando, FL

1,001-5,000 employees

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Client Relations Manager at Cathedral Corporation is responsible for managing a specific client base and overseeing deadline-driven projects in a fast-paced environment. This role involves coordinating various aspects of project management, including data processing, printing, finishing, and mailing, while ensuring client satisfaction and adherence to company standards. The position offers opportunities for growth within a stable and supportive company culture.

Responsibilities

• Serve as the primary point of contact for ongoing client activities.
• Coordinate with internal teams and clients to meet project requirements.
• Resolve inquiries, changes, and requests in a timely manner.
• Collaborate with the Project Management team on change management.
• Monitor project progress and communicate status to clients and internal departments.
• Participate in quality control reviews of project proofs and coordinate approvals with clients.
• Facilitate project material artwork and inspect for quality.
• Ensure clients provide necessary project deliverables to meet deadlines.
• Maintain accurate records of all projects and client interactions.

Requirements

• Client service focused with excellent written and verbal communication skills.
• Adaptable to change and team-oriented.
• Detail-oriented and highly organized with effective planning and prioritizing abilities.
• Strong investigative and problem-solving skills.
• Professional/business experience in client relations or project coordination.
• Proficient in MS Office products.
• Preferred education level is a Bachelor's Degree.
• Preferred 1-3 years of experience in client service and/or project coordination.

Nice-to-haves

• Experience in electronic and digital print distribution of client communications.

Benefits

• Generous benefits package
• Supportive and diverse work environment
• Opportunities for growth within the company