Client Relations Manager

$51,000 - $63,000/Yr

Ageless Men's Health - Tempe, AZ

posted about 2 months ago

Full-time - Entry Level
Onsite - Tempe, AZ
51-100 employees
Ambulatory Health Care Services

About the position

As a Client Relations Manager at Ageless Men's Health, you will play a pivotal role in fostering and nurturing long-term relationships with our patients at the Tempe clinic. Your primary mission will be to drive the growth of the clinic by ensuring patient satisfaction and enhancing the overall client experience. You will be responsible for creating a welcoming environment for patients, addressing their needs, and providing exceptional customer service. Your efforts will directly contribute to the clinic's success and the well-being of our patients. In this role, you will engage with patients to understand their health goals and concerns, guiding them through their treatment options and ensuring they feel supported throughout their journey with us. You will collaborate closely with the clinic team to ensure that all patient interactions are positive and that we meet our goals for patient retention and satisfaction. Your ability to communicate effectively and build rapport will be essential in creating a loyal patient base that trusts Ageless Men's Health for their health needs. The ideal candidate will be self-motivated and detail-oriented, with a passion for men's health and wellness. You will be expected to maintain a professional demeanor and a healthy presentation, reflecting the values of our organization. Your previous experience in managing client relationships and sales will be invaluable as you work to enhance the patient experience and contribute to the growth of our clinic.

Responsibilities

  • Create and nurture long-term relationships with patients.
  • Drive the growth of the clinic through successful client relationship management.
  • Ensure patient satisfaction and address any concerns or needs.
  • Collaborate with the clinic team to enhance the overall patient experience.
  • Engage with patients to understand their health goals and guide them through treatment options.

Requirements

  • Proven experience managing and maintaining client relationships.
  • Prior sales experience.
  • Excellent communication skills.
  • Energetic and self-motivated personality.
  • Detail-oriented and well organized.

Nice-to-haves

  • Passionate about providing exceptional customer service.
  • Professional and healthy presentation.

Benefits

  • Comprehensive compensation package
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Positive working environment (no nights, no weekends, no call, no sick patients)
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