Client Relations Specialist
$33,987 - $35,818/Yr
Heights Village Realty - Tyler, TX
posted 24 days ago
Full-time - Entry Level
Tyler, TX
About the position
The Client Relations Specialist plays a crucial role in providing exceptional customer service and support to clients throughout their real estate journey. This position involves guiding clients, addressing their inquiries, and ensuring a seamless experience from start to finish.
Responsibilities
- Be the first friendly voice and face for our clients, responding to inquiries via phone, email, and in-person interactions.
- Guide clients through the real estate process, simplifying complexities and ensuring their satisfaction.
- Proactively identify ways to enhance the client experience and recommend innovative solutions.
- Address and resolve any client concerns with professionalism and care.
- Coordinate schedules and assist with administrative tasks for client meetings and events.
Requirements
- Exceptional communication and interpersonal skills, with the ability to connect with people effortlessly.
- Strong organizational abilities and an eye for detail.
- A self-starter who thrives in both independent and team-oriented environments.
- A positive, proactive mindset and a dedication to delivering excellence.
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
