Client Relations Trainee

$31,200 - $46,800/Yr

Ascending Solutions - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

About the position

We are excited to bring on new clients in the coming months and are hiring a Client Relations Trainee to join our growing community outreach team! This is a great opportunity for someone with a desire to get their foot in the door with a team of socially focused entrepreneurs. The Client Relations Trainee will enjoy hands-on training and the opportunity to fast-track into a senior Client management role. Our goal is for every Client Relations Trainee to be continuously developing their professional skills and business acumen. Training will include learning all sales and marketing strategies, client information, compliance standards and expectations, territory management, and other duties as they arise.

Responsibilities

• Maintain and oversee community events and execute quick and informative presentations to members of the community in order to increase our clients' outreach in the area.
• Participate in company-provided training courses.
• Comply with company guidelines and standards in all areas of operations including customer relations, team management, meeting fundraising goals, and ensuring the highest quality of service delivery.
• Work alongside training managers to analyze company gross sales reports, increase profit margins, and design strategic sales strategies to enhance customer retention.
• Maintain all on-site compliance standards according to our charity and retail partners.

Requirements

• Strong sense of ambition, self-motivation, and self-discipline.
• Capable of taking initiative and possessing skills for problem-solving and conflict resolution.
• Self-accountability is a must.
• Experience working effectively with a group of peers, both in a leadership role and support role.
• Experience working in a customer service or client-facing role.

Benefits

• Dental insurance
• Health insurance
• Opportunities for advancement
• Professional development assistance
• Vision insurance