Client Satisfaction/Welcome Guest Receptionist

Hand & Stone • Mooresville, NC

402d • $24,960 - $37,440

About The Position

The Client Satisfaction/Welcome Guest Receptionist at Hand & Stone Massage and Facial Spa plays a vital role in ensuring an outstanding customer experience. This position involves engaging with clients, managing appointments, and contributing to a positive and energetic atmosphere within the spa. The role offers flexibility in scheduling, making it suitable for both part-time and full-time candidates.

Requirements

• High school diploma or equivalent
• Must be 18 years old or older
• Driver's license and transportation to and from work
• Strong team player with the ability to work independently
• Proficient with computer utilization

Responsibilities

• Meet membership sales goals
• Work some evenings and weekends
• Maintain detailed knowledge of the menu of services
• Provide excellent customer service to members and guests
• Build lasting relationships with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones and schedule appointments
• File documents and perform light cleaning activities
• Perform various other duties as assigned

Benefits

• Competitive compensation with hourly wage plus commissions
• Contests for sales skills
• Career advancement opportunities
• Ongoing training
• Flexible hours
• Positive and professional work environment
• Employee discounts
• Access to low-cost wellness insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED
• Number of Employees: 251-500 employees