Client Servic Coordinator

Banfield Pet Hospital - Houston, TX

Full-time - Entry Level

Houston, TX

Professional, Scientific, and Technical Services

About the position

The Client Service Coordinator at Banfield Pet Hospital plays a crucial role in ensuring exceptional client service and support within the veterinary environment. This position requires strong communication skills, the ability to manage multiple tasks efficiently, and a commitment to providing attentive and courteous service to clients. The Coordinator will work closely with both clients and team members to facilitate a positive experience and maintain the operational flow of the hospital.

Responsibilities

• Manage multiple tasks simultaneously while maintaining accuracy and composure under pressure.
• Provide attentive, courteous, and informative service to clients, ensuring their needs are met.
• Demonstrate strong written and verbal communication skills in English.
• Utilize organizational skills to maintain order and efficiency in the workplace.
• Identify, analyze, and solve problems effectively, translating them into practical solutions.
• Follow instructions accurately in various formats and provide clear directions when needed.
• Use computer software such as Microsoft Word, Excel, Access, and Outlook confidently.

Requirements

• Strong communication skills, both written and verbal, in English.
• Ability to multi-task and manage multiple priorities effectively.
• Demonstrated problem-solving skills and the ability to provide practical solutions.
• Proficiency in basic mathematical operations and unit conversions.
• Comfortable using computers and specialized software.

Nice-to-haves

• Experience in a veterinary or pet care environment.
• Familiarity with client service best practices.
• Ability to work flexible hours, including evenings and weekends.

Benefits

• Health insurance coverage.
• Paid time off and holidays.
• Opportunities for professional development and training.