Client Service Associate

$85,000 - $85,000/Yr

The Colony Group - Scottsdale, AZ

Full-time - Entry Level

Hybrid - Scottsdale, AZ

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Client Service Associate at The Colony Group plays a crucial role in providing technical and client management support to the financial counseling team. This position is designed for individuals who are dedicated to client service and uphold high ethical and professional standards. The role involves managing various aspects of client relationships and ensuring smooth operations within the wealth management team.

Responsibilities

• Assisting clients and the wealth management team with preparation of account applications and asset-transfer forms.
• Communicating with the company's custodians and initiating proactive follow-through on action points.
• Assisting compliance and wealth management teams with internal compliance and external requirements for new accounts and assets.
• Preparing and updating financial schedules, analyses, client presentations, and meeting agendas.
• Drafting and processing correspondence to clients and communicating via telephone and email.
• Assisting with the income tax return preparation process, including scanning data and sending copies of returns to clients.
• Interacting with spreadsheet-driven reports for the wealth management team and clients.
• Maintaining electronic and physical records and updating client information in databases.
• Preparing, generating, and delivering quarterly reports and assisting with billing.
• Responsible for daily cash and position reconciliations of clients' accounts and resolving any exception items.
• Assisting with Retirement Plan Consulting Quarterly Reports.
• Helping office staff with DocuSign letters.

Requirements

• A Bachelor's degree with a minimum of 3+ years administrative experience in financial or professional services, or an Associate's degree with 8+ years of relevant work experience.
• Familiarity with brokerage or registered investment advisory firm operations.
• Strong mathematical aptitude and superb written and verbal communication skills.
• Moderate understanding of investment products and investment operations is desired.
• Solid analytical skills and attention to detail and organization.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Notable attention to detail, self-initiated follow-through, and outstanding time management and organizational skills.
• Ability to work in a fast-paced environment and juggle multiple tasks and demands.
• Experience with Tamarac.

Nice-to-haves

• Moderate understanding of investment products and investment operations.

Benefits

• Retirement plan