This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Jackson Hewitt - Glasgow, KY
posted about 2 months ago
Full-time - Entry Level
Glasgow, KY
Professional, Scientific, and Technical Services
About the position
The Client Service Associate at Jackson Hewitt is a customer-facing role focused on providing exceptional service to clients visiting the office. The position involves engaging with clients, confirming appointments, and ensuring a positive experience throughout their visit. The role is ideal for individuals who enjoy building relationships and thrive in a customer service-oriented environment.
Responsibilities
- Engage actively with clients to ensure a positive experience.
- Confirm client appointments and follow up with past and potential clients.
- Distribute marketing materials to clients.
- Keep clients engaged during wait times.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and troubleshooting skills.
- Prior customer service or sales experience preferred, but not required.
- Willingness to learn and grow in a customer-focused role.
Nice-to-haves
- Experience in customer service or sales is preferred.
Benefits
- Corporate discount program
- Opportunities for advancement within the organization or as a tax pro
- Tax preparation training
- Continuing tax education
