Vision Homecare Services - Tampa, FL
posted 23 days ago
Full-time
Tampa, FL
Ambulatory Health Care Services
About the position
The Homecare Scheduling Coordinator at OurCare is responsible for coordinating and scheduling homecare services for clients in Tampa, Florida. This role ensures timely and efficient delivery of care while maintaining accurate records and fostering relationships with clients, caregivers, and other departments.
Responsibilities
- Coordinate and schedule homecare services for clients, including nursing, therapy, and personal care
- Maintain accurate records of client schedules, ensuring that all appointments and visits are properly documented
- Communicate with clients and their families to understand their needs and preferences, and ensure that their care plans are followed
- Monitor caregiver availability and assign appropriate caregivers to client cases
- Collaborate with other departments, including nursing and billing, to ensure that client needs are met and services are properly billed
- Provide support to caregivers and clients as needed, and address any concerns or issues that arise
- Maintain confidentiality of all client information and ensure compliance with HIPAA regulations
- Other duties as assigned
Requirements
- High school diploma or equivalent required; associate or bachelor's degree in healthcare or related field preferred
- Minimum of 2 years of experience in healthcare scheduling or a related field
- Strong organizational skills and attention to detail
- Excellent communication skills, both verbal and written
- Proficient in Microsoft Office and scheduling software
- Ability to work independently and as part of a team
- Knowledge of HIPAA regulations and medical terminology preferred
- Ability to maintain confidentiality and handle sensitive information
Nice-to-haves
- Bilingual (English/Spanish) proficiency preferred
