H&R Block - Stockton, CA
posted about 2 months ago
Full-time - Entry Level
Stockton, CA
Professional, Scientific, and Technical Services
About the position
As a Seasonal Client Service Coordinator at H&R Block, you will play a crucial role in delivering exceptional service to clients during the busy tax season. This position focuses on creating a welcoming environment, matching clients with the right tax professionals, and ensuring all client needs are met efficiently. The role requires flexibility to work in various fast-paced locations from January to April, providing an opportunity for extra earnings and potential for future seasonal work or advancement within the company.
Responsibilities
- Greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best-suited tax professional for their needs.
- Schedule clients according to their preferences.
- Assist clients as they exit, ensuring all current and future needs are met.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as assigned.
Requirements
- Experience working in a fast-paced environment.
- Previous experience in a customer service environment.
- High School Diploma or equivalent.
- Ability to multi-task.
- Strong organizational and time-management skills.
- Knowledge of cash register operations.
- Knowledge and experience with a Windows based computer system.
Nice-to-haves
- Sales and/or marketing experience.
- Bilingual candidates strongly encouraged to apply.
Benefits
- Health insurance
- Employee assistance program
- Employee discount
- Prescription drug insurance
