Client Service Coordinator

$39,520 - $45,760/Yr

The Peaceful Poppy Med Spa - Longmont, CO

Part-time - Entry Level

Longmont, CO

About the position

The Client Service Coordinator at The Peaceful Poppy Med Spa is a part-time role focused on delivering exceptional client experiences in a serene and professional environment. The position involves managing client interactions, scheduling appointments, and supporting the overall operations of the med spa. Ideal candidates will have a background in customer service and medical office experience, with a passion for helping clients look and feel their best.

Responsibilities

• Answering phones and managing client service inquiries
• Scheduling client appointments, including greeting, intake, rebooking, and checkout
• Collecting patient payments and rescheduling future appointments
• Selling client products and services
• Handling email correspondence with clients, vendors, and staff
• Maintaining professional, timely, and accurate communication with staff
• Supporting the team in a busy environment while remaining calm and professional

Requirements

• 3 years of customer service experience
• Medical office experience
• High school diploma or GED
• Proficiency in client scheduling software
• Experience with POS systems
• Strong time management skills
• Detail-oriented with good problem-solving abilities
• Proficient with technology including Canva and Google Suites

Nice-to-haves

• Experience in social media management
• Knowledge of Mailchimp
• 2 years of experience in medical spa or salon receptionist roles
• Esthetician experience

Benefits

• 401(k) matching
• Employee discounts
• Professional product and treatment discounts
• Education opportunities
• Team building activities
• IRA with company contribution