Arthur J Gallagher - Hunt Valley, MD
posted 4 days ago
About the position
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Future opportunity for a Client Service Manager. While this role is not currently open, we are always looking to connect with talented professionals like yourself for upcoming opportunities.
Responsibilities
- Assist Senior Client Service Manager or Client Service Executive with day-to-day coverage questions and contract reviews.
- Proactively coordinate renewal cycle to ensure all necessary steps are completed in a timely fashion.
- Answer client questions on applications and requested renewal information.
- Communicate and maintain good working relationships with markets.
- Assist in preparing renewal strategy documents and proposals.
- Prepare and/or check market submissions.
- Analyze quotes from carriers and negotiate terms and conditions.
- Responsible for binding of renewal coverage and the accuracy of programs that are bound.
- Process certificates, endorsements, invoices, policies, endorsements, and audits.
- Responsible for certificates, endorsements, audits, invoicing, and policy checking.
- Provide a high level of day-to-day technical support to the team.
- Ensure that all documentation is received on a timely basis and is accurate.
- Manage policy and endorsement follow up system, including maintaining reminder system.
- Prepare proposals and presentations to existing clients and prospective new clients.
- Navigate carriers' web sites to obtain endorsements, loss runs, renewal policies, and invoices.
- Communicate with markets for renewal policies, endorsement requests, and invoices.
- Assist other team members to balance workloads when needed.
- Provide backup for other team members during their absence.
- Undertake various duties as assigned.
Requirements
- Current Property and Casualty License.
- Bachelor's degree with 3+ years client service and/or claims management experience-OR-High School degree/GED with 5+ years client service and/or claims management experience.
Nice-to-haves
- Commercial (property/casualty) insurance knowledge and experience managing client relationships.
- Solid financial acumen.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
