Client Service Representative - Employee Benefit Administration
$31,200 - $37,440/Yr
Consolidated Admin Services - Cabot, AR
posted about 2 months ago
Full-time - Entry Level
Cabot, AR
Administrative and Support Services
About the position
The Client Service Representative (CSR) at Consolidated Admin Services (CAS) is responsible for representing the company in communications with clients and participants, providing superior customer service. The role involves various account management activities, administrative functions, and special projects, making the CSR an integral part of the team dedicated to delivering reliable benefit administration services.
Responsibilities
- Communicate with clients and participants over the phone and in writing.
- Support the CAS team with account management activities.
- Assist with administrative functions and special projects.
- Provide superior service to clients and participants.
Requirements
- High School Diploma or equivalent; Associate's degree preferred.
- Two years of customer service related experience preferred, with benefits related experience preferred.
- Intermediate experience with Microsoft Word, Excel, Outlook, and data-entry.
- Excellent communication skills.
- Ability to build rapport and collaborate with others.
Nice-to-haves
- Experience in benefit administration or related fields.
- Call center experience.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
- Bonus opportunities
