VCA Antech - Pearl City, HI
posted 3 days ago
- Entry Level
Pearl City, HI
Professional, Scientific, and Technical Services
About the position
VCA Family & Oahu Veterinary Specialty Center is expanding and we are looking for enthusiastic individuals who are excited to serve our patients and their families! Do you love animals AND providing your client with an exceptional experience? Do you like a fast paced day and a career where you continue to learn AND the potential to grow within the company? You bring the positivity and we give you the training you need! We are dedicated to the people and their pets in our community. We are equally dedicated to your opportunity for career development and growth. See below all you will be able to develop and accomplish.
Responsibilities
- Customer service functions, including: greeting visitors, answering telephones, and providing curbside or exam room guidance for our clients
- Scheduling and confirming appointments
- Placing outbound calls for follow-ups and reaching out to prospective clients
- Presenting and explaining fees, including processing payments
- Recommending, selecting, and obtaining products and services, including prescriptions
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
- Managing medical records, charts, reports and correspondence
Requirements
- Previous experience or training/education working in a veterinary facility preferred
- Compassion for pets and people-as well as awareness and understanding of others' reactions
- Must be friendly, outgoing, 'people oriented.'
- Excellent listening and communications skills
- Proven decision-making skills to choose the most appropriate course of action
- Telephone and computer skills are necessary
- Must be a team player willing to learn and to accept change
- High School Diploma
Benefits
- Competitive compensation
- Comprehensive benefits package including medical, dental, vision
- Paid vacation/sick days
- 401(k)
- Generous employee pet discounts
