Client Service Representative, Uintah

$35,360 - $37,440/Yr

Ethos Veterinary Health - Colorado Springs, CO

Part-time - Entry Level

Colorado Springs, CO

Professional, Scientific, and Technical Services

About the position

The Client Service Representative at Uintah Pet Emergency plays a vital role in supporting the emergency and critical care departments by welcoming and assisting clients and their pets. This position requires a compassionate and enthusiastic individual who thrives in a dynamic environment, ensuring that clients receive exceptional service and support during their visits or calls.

Responsibilities

• Educate and support clients and referring veterinarians about the hospital's services.
• Assist clients in scheduling appointments at the multi-specialist hospital.
• Handle reminder and follow-up communications with clients via phone and email.
• Accurately update and maintain client and pet records.

Requirements

• Exceptional communication skills and customer service experience.
• Ability to adapt and multitask in a fast-paced environment.
• Strong problem-solving skills and a positive attitude.

Nice-to-haves

• Experience in a veterinary or healthcare setting.
• Familiarity with appointment scheduling systems.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching