Client Services Associate - Bilingual

$37,440 - $45,760/Yr

Sage Counseling - Peoria, AZ

Full-time - Entry Level

Peoria, AZ

Ambulatory Health Care Services

About the position

The Bilingual Client Services Associate at SAGE Counseling is responsible for providing essential support in admitting clients, managing appointments, and maintaining client records. This role is crucial for ensuring efficient operations within the agency, which focuses on assisting individuals involved in the criminal justice system. The position requires strong organizational skills and the ability to handle multiple tasks in a fast-paced environment, with a commitment to professionalism and discretion.

Responsibilities

• Schedule appointments for clients
• Triaging incoming referrals
• Enter data into the electronic health record
• Maintain client files
• Complete outgoing calls for services

Requirements

• Bilingual in Spanish and English
• Minimum High School Diploma or GED
• Prior experience with scheduling or working in a call center environment preferred
• Prior experience in the behavioral health field strongly preferred
• Proficiency in navigating an Electronic Health Record and Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and time management skills
• Strong sense of discretion and professionalism

Nice-to-haves

• Experience in office administration
• Experience in a fast-paced environment

Benefits

• 401(k) matching
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• $750 sign-on bonus