Client Services Associate

$60,000 - $60,000/Yr

Clocworks - Appleton, WI

Full-time - Entry Level

Remote - Appleton, WI

Professional, Scientific, and Technical Services

About the position

The Client Services Associate at CLOCworks Inc. is responsible for delivering high-level customer support in electrical energy optimization for schools and industrial/commercial customers. This role involves collaborating with a team to drive positive results, utilizing custom software to analyze data for energy savings, and building strong, long-lasting customer relationships. The position offers flexibility in scheduling and requires local travel for customer meetings.

Responsibilities

• Provide high-level customer support in electrical energy optimization for schools and industrial/commercial customers.
• Collaborate in a team culture to drive positive results.
• Use custom software to analyze data for energy savings.
• Make own schedules to meet and provide energy savings recommendations to customers.
• Build and promote strong, long-lasting customer relationships by understanding their needs and energy goals.

Requirements

• At least 2 years of successful experience as a customer service representative.
• No previous experience in the energy sector is necessary; training will be provided.
• Demonstrated ability to communicate, present, and influence credibly at all levels of an organization.

Benefits

• Stock options
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching