Client Services Coordinator - Marketing/Design

CBRE - Baltimore, MD

Full-time - Entry Level

Baltimore, MD

Real Estate

About the position

As a Client Services Coordinator at CBRE, you will play a pivotal role in providing comprehensive administrative support to a team of sales professionals within the marketing and design sector. Your responsibilities will encompass a variety of tasks aimed at enhancing the efficiency and effectiveness of the office operations. You will be tasked with preparing proposals, presentations, and communication materials, ensuring that all marketing information is accurately distributed both internally and externally. This role is essential in maintaining the integrity of the CBRE brand through the management of client messaging inventory and the production of marketing materials using established templates. In addition to these core responsibilities, you will coordinate the preparation and production of client-specific property packages, which are crucial for client engagement and satisfaction. Your role will also involve organizing sophisticated meetings and conferences, managing calendars, scheduling appointments, and arranging travel plans. You will be responsible for maintaining various information databases, generating reports, and assisting with website updates to ensure that all information is current and accessible. Your ability to communicate effectively will be vital, as you will need to explain detailed information, respond to inquiries, and present information to large groups. This position requires a proactive approach to problem-solving and a strong organizational skill set to manage multiple tasks efficiently. Overall, your contributions will directly impact the success of the sales team and the satisfaction of our clients.

Responsibilities

• Collect documentation to complete voucher forms and process Brokers commission payments.
• Maintain CBRE brand client messaging inventory by applying templates to produce marketing materials.
• Review marketing material and act as a point of contact for various groups to coordinate the completion of property information packages.
• Coordinate the preparation and production of client specific property packages.
• Coordinate sophisticated meetings and conferences.
• Schedule appointments, maintain calendars, arrange travel plans and coordinate meeting room reservations.
• Update and maintain various information databases.
• Generate standard and ad hoc reports and assist with website updates.
• Coordinate advertising schedules and placement with local centralized marketing group.
• Explain detailed and/or complicated information.
• Comprehend instructions, short communications, and memos.
• Write routine reports and communications.
• Respond to common questions or complaints.
• Present information to a large group of employees.

Requirements

• Associates degree (A.A.) preferred.
• 3+ years providing administrative support to teams of professionals.
• 2+ years in the Real Estate industry.
• Ability to calculate figures such as percentages, discounts, and commissions and basic knowledge of financial terms and concepts with the ability to conduct basic financial analysis.
• Strong problem solving, interpersonal and organizational skills.
• Experience with Microsoft Office Suite required.
• Ability to edit templates in Power Point and/or InDesign.
• Strong marketing knowledge desirable.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Nice-to-haves

• Experience in a marketing role within the real estate sector.
• Familiarity with digital marketing tools and platforms.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Disability insurance
• Paid holidays
• Vacation time