Client Services Escalation Analyst
Dawson•Phoenix, AZ
445d•$39,520 - $49,920
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About The Position
The Client Services Escalation Analyst will focus on improving processes and best practices to effectively resolve and reduce escalations from the Contact Center and Claims Services departments. This role involves thorough research and problem-solving to provide clear and timely responses to claimant inquiries, ensuring high-quality service standards are maintained.
