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Client Success Assistant
$40,000 - $40,000/Yr
Scout Security - Denver, CO
posted about 2 months ago
Full-time - Entry Level
Denver, CO
Merchant Wholesalers, Durable Goods
About the position
The Client Success Assistant at Scout Security plays a crucial role in supporting the Client Success Manager by managing administrative functions and engaging with clients. This position involves coordinating client visits, generating proposals and contracts, and creating social media content. The assistant will also represent the company at client meetings and trade shows, ensuring smooth communication and relationship management with clients.
Responsibilities
- Coordinate client visits
- Generate proposals and contracts
- Create and edit social media content
- Interface with third-party vendors for collateral
- Attend and represent the company at client meetings and trade shows
- Manage administrative duties related to client success
- Generate client emails and reports
- Provide administrative support to the Client Success Manager
- Update CRM to support the Client Success team
- Develop and implement retention programs
- Analyze and report on campaign performance and efficiency
- Maintain healthy relationships with the client base
Requirements
- Bachelor's degree in Business, Marketing, Public Relations, Communications, or a related field; OR two years of related work experience; OR a combination of education and experience
- At least 2 years of experience with general administrative support and office functions
- Basic marketing, social media management, and promotions experience
- Intermediate to advanced skills in Google administrative products
- Ability to prioritize multiple tasks and projects simultaneously
- Strong verbal and written communication skills
- Ability to analyze data and report findings to management
- Attention to detail and well-organized
- Proven time-management skills
Nice-to-haves
- Experience in B2B sales
- Creative thinking skills
Benefits
- Paid training
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
