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Galveston Insurance Associates - Galveston, TX

posted 2 months ago

Full-time
Galveston, TX
Insurance Carriers and Related Activities

About the position

The Commercial Lines Client Success Associate is responsible for providing administrative support to Commercial Lines Advisors and addressing the service needs of clients. This role is essential in ensuring smooth operations and high levels of client satisfaction.

Responsibilities

  • Provide administrative support to Commercial Lines Advisors.
  • Assist in managing client service needs.
  • Coordinate communication between clients and advisors.
  • Maintain accurate records and documentation for client accounts.
  • Support the team in achieving client satisfaction and retention goals.

Requirements

  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office Suite and other relevant software.

Nice-to-haves

  • Experience in customer service or client relations.
  • Familiarity with commercial insurance products.

Benefits

  • Health insurance coverage.
  • Paid holidays and vacation time.
  • Professional development opportunities.
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