Client Success Associate

$49,000 - $59,000/Yr

Charleston Management Firm - Charleston, SC

Full-time - Entry Level

Charleston, SC

About the position

The Client Relations Representative at Charleston Management Firm serves as the primary liaison between the company and its clients, ensuring exceptional service and communication. This role involves understanding client needs, analyzing product offerings, and supporting clients throughout the sales process, from initial contact to closing. The representative is expected to actively participate in meetings, meet sales quotas, and collaborate with team members to enhance client relationships and drive sales growth.

Responsibilities

• Identify and analyze assigned markets/territories to increase sales for the client.
• Attend daily meetings and participate in sales/client analysis discussions.
• Achieve weekly sales quotas and collaborate with other Client Relations Representatives when quotas are not met.
• Attend quarterly conferences to network with clients and territory managers when qualified.
• Work collaboratively in a team setting, coaching and managing other individuals working for the same client.

Requirements

• Strong interpersonal and communication skills (both written and verbal).
• Ability to persuade and influence others effectively.
• Capability to develop and deliver meetings and presentations.
• Professional appearance and ability to maintain a positive company image.
• Ability to multi-task and thrive in a fast-paced, team-oriented environment.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance