Client Success Manager

$37,440 - $37,440/Yr

Prime Accounting Solutions - Topeka, KS

Full-time - Entry Level

Topeka, KS

Professional, Scientific, and Technical Services

About the position

The Client Success Manager at Prime Accounting Solutions is responsible for managing front office functions in a tax preparation firm. This role involves providing exceptional customer service, handling administrative tasks, and supporting the overall operations of the firm. The position is ideal for individuals with a background in customer service and administrative roles, looking for growth in the accounting and tax industry.

Responsibilities

• Ensure confidentiality and provide excellent service to promote repeat business
• Answer phones and greet customers
• Organize, file, and scan documents
• Willingness to learn about the accounting and tax industry

Requirements

• Dedicated to providing exceptional customer service to all clients
• Able to work in a fast-paced environment
• 3+ years' experience in administrative assistant role preferred
• Outstanding written and verbal communication skills
• Bookkeeping, Accounting, and/or Payroll experience is a bonus

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Retirement plan