Listrak - King of Prussia, PA
posted about 1 month ago
Full-time - Mid Level
King of Prussia, PA
251-500 employees
Professional, Scientific, and Technical Services
About the position
The Client Success Manager at Listrak plays a vital role in supporting growth and retention for eCommerce brands by fostering strategic relationships with senior executives. This position requires a strong understanding of both the client's business objectives and Listrak's marketing platform, enabling the manager to develop and consult on comprehensive strategies that drive value and revenue growth.
Responsibilities
- Foster strategic relationships with senior-level executives of client brands.
- Develop comprehensive strategies for clients and consult on execution and optimization.
- Deliver superior results while supporting client growth and retention.
- Identify opportunities to drive value and revenue growth for client partners.
Requirements
- 5+ years of experience in Client Services, Customer Success, or Account Management, preferably in SaaS or Digital Marketing.
- Demonstrated success in managing multiple customer relationships in a fast-paced environment.
- Excellent interpersonal and communication skills.
- Strong technical aptitude with the ability to quickly grasp and apply concepts.
- Resourceful self-starter with a results-oriented mindset.
- Exceptional organizational and prioritization skills.
- Curious analytical thinker capable of turning data into actionable recommendations.
- Motivated attitude with a bias for learning and sharing.
Benefits
- Generous time off
- Remote work capabilities
- Volunteer time off
- Opportunities for career growth and development
- Collaborative and team-oriented culture
