Client Success Manager

$85,000 - $145,600/Yr

Fusco Personnel - Troy, NY

Full-time

Troy, NY

Administrative and Support Services

About the position

The Client Success Manager at Fusco Personnel is responsible for fostering strong relationships with clients to ensure their success and satisfaction with the company's services. This role involves utilizing communication skills to adapt conversations for various audiences, managing customer interactions, and leveraging data to drive decisions. The position offers a hybrid work schedule and is a full-time direct hire opportunity in the Capital Region.

Requirements

• Bachelor's Degree or equivalent experience in customer success or related field.
• 3+ years' experience building strong customer relationships.
• Excellent written, verbal, presentation and phone communication skills.
• Ability to adapt conversations for technical and non-technical audiences.
• Confident, high-energy, self-driven.
• Data driven.
• Experience with CRM and Project Management software tools.

Benefits

• Hybrid work schedule
• Full-time direct hire opportunity