Jackson Hewitt - EAZ - Savannah, GA
posted 2 months ago
Part-time,Full-time - Entry Level
Savannah, GA
About the position
The Seasonal Client Support Associate at Jackson Hewitt is a customer service-oriented role focused on providing exceptional client experiences. The associate will engage with clients, confirm appointments, distribute marketing materials, and ensure clients feel supported during their visits. This position is ideal for individuals who enjoy building relationships and thrive in a welcoming environment.
Responsibilities
- Engage with clients and confirm appointments.
- Follow up with past and potential clients.
- Distribute marketing materials to clients.
- Keep clients engaged during wait times.
- Provide essential support to ensure exceptional client experiences.
Requirements
- Strong interpersonal and communication skills.
- Basic computer proficiency and troubleshooting ability.
- Prior customer service or sales experience preferred but not required.
- Willingness to learn and grow in a customer-focused role.
Nice-to-haves
- Experience in a fast-paced retail environment.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Employee discount
- Flexible schedule
- Bonus based on performance
- Signing bonus
- Training & development
- Free identity theft protection
- Corporate discount program
- Free tax preparation training and PTIN registration reimbursement
- Referral bonus opportunities
- Free continuing tax education
- Opportunities for advancement within the organization
