Jackson Hewitt - HJI - McMinnville, OR
posted 2 months ago
Part-time,Full-time - Entry Level
McMinnville, OR
About the position
The Client Support Associate at Jackson Hewitt is a full-time role focused on providing exceptional customer service in a welcoming environment. The associate will engage with clients, confirm appointments, and ensure a positive experience for all visitors. This position is ideal for individuals who enjoy building relationships and are eager to contribute to a supportive team atmosphere.
Responsibilities
- Engage with clients and confirm appointments.
- Follow up with past and potential clients.
- Distribute marketing materials to clients.
- Keep clients engaged during wait times.
- Provide essential support to ensure exceptional client experiences.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and troubleshooting skills.
- Prior customer service or sales experience (preferred but not required).
- Willingness to learn and grow in a customer-focused role.
Nice-to-haves
- Experience in sales or customer service roles.
- Ability to work in a team-oriented environment.
Benefits
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Referral program
- Signing bonus
- Training & development
