This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Client Support Associate
Jackson Hewitt - HTN - Sacramento, CA
posted 2 months ago
About the position
The Seasonal Client Support Associate at Jackson Hewitt is a customer-facing role focused on providing exceptional service to clients visiting the office. This position involves engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and ensuring a positive client experience during wait times. The role is ideal for individuals who thrive in a welcoming environment and enjoy building strong relationships with clients.
Responsibilities
- Engage with clients and provide exceptional customer service.
- Confirm client appointments and follow up with past and potential clients.
- Distribute marketing materials to clients.
- Keep clients engaged during wait times.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and troubleshooting skills.
- Prior customer service or sales experience preferred, but not required.
- Willingness to learn and grow in a customer-focused role.
Nice-to-haves
- Experience in customer service or sales is preferred.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Employee discounts
- Flexible schedule
- Opportunities for advancement
- Signing bonus
- Training & development
- Referral program
