Client Support Associate
$27,040 - $31,200/Yr
Jackson Hewitt - FLN - Tiffin, OH
posted 2 months ago
Part-time,Full-time - Entry Level
Tiffin, OH
About the position
The Seasonal Client Support Associate at Jackson Hewitt is a customer service-oriented role focused on providing exceptional client experiences. The associate will engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials, all while ensuring clients feel welcomed and supported during their visit. This position is ideal for individuals who enjoy building strong relationships and thrive in a fast-paced environment.
Responsibilities
- Engage with clients and provide exceptional customer service.
- Confirm client appointments and follow up with past and potential clients.
- Distribute marketing materials to clients.
- Keep clients engaged during wait times.
- Assist in creating a welcoming environment for clients.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and troubleshooting skills.
- Prior customer service or sales experience is preferred but not required.
- Willingness to learn and grow in a customer-focused role.
Nice-to-haves
- Experience in sales or customer service roles.
- Ability to work in a team-oriented environment.
Benefits
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Referral program
- Signing bonus
- Training & development
