Potomac Healthcare Solutions - Oklahoma City, OK
posted about 1 month ago
The Clinic Administrator (RN) position at Potomac Healthcare Solutions is a pivotal role responsible for overseeing the overall operations and services of the clinic. The administrator will manage day-to-day clinic operations, ensuring that clinical quality expectations are met while providing exceptional customer service. This role requires close collaboration with the Clinic Medical Director and adherence to compliance requirements set forth by the Office of Inspector General (OIG), Joint Commission (JC), and Environment of Care (EOC) oversight, as well as lab compliance and other related items. In addition to operational oversight, the Clinic Administrator will manage the clinic's financial performance, focusing on revenue growth through enrollment and non-personnel cost containment. This includes conducting daily and monthly FTE/staffing analysis and understanding the drivers of all non-personnel costs, such as lab, telecommunications, facilities, and insurance. The administrator will proactively manage veteran enrollment and retention, ensuring that no veteran exceeds their annual vesting visit date, while maintaining staffing levels consistent with veteran enrollment and contract terms to ensure maximum efficiency. The role also involves reviewing and analyzing reporting, including clinical quality metrics, financial reports, and staffing levels, to provide standard updates to leadership aimed at improving any deficiencies and maintaining excellence. The Clinic Administrator will emphasize attracting, coaching, mentoring, and retaining talent through effective communication, training, and performance management when required. Furthermore, developing and maintaining a positive, collaborative working relationship with VA partners is essential, ensuring that the Regional Director is kept informed of any significant issues.