Clinic Front Desk Receptionist Behavioral Health Full Time

ScionHealth - Hartsville, SC

Full-time

Hartsville, SC

Hospitals

About the position

The Clinic Front Desk Receptionist at Carolina Pines Regional Medical Center is responsible for providing excellent customer service and administrative support in a behavioral health setting. This role is crucial in ensuring a welcoming environment for patients and facilitating smooth operations at the clinic.

Responsibilities

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Requirements

• Customer service experience preferred
• Prior healthcare experience preferred
• High school diploma or GED