Clinic Manager - Puyallup, WA

$90,000 - $130,000/Yr

Hanger Prosthetics & Orthotics - Puyallup, WA

Full-time - Mid Level

Remote - Puyallup, WA

Health and Personal Care Retailers

About the position

The Clinic Manager at Hanger, Inc. is responsible for overseeing the clinical operations of the practice, ensuring the delivery of high-quality prosthetic and orthotic care while managing a team of practitioners, technicians, and administrative staff. This role involves achieving financial and clinical goals, maintaining patient satisfaction, and ensuring compliance with safety regulations and company policies.

Responsibilities

• Manage practice operations to ensure achievement of daily, weekly and monthly goals for sales, revenues, cash and accounts receivable.
• Maintain quality assurance programs to ensure patient satisfaction with practice services.
• Coordinate sales and marketing plans to develop and enhance referral sources and expand revenue opportunities.
• Manage practice expenses and materials to meet or exceed budget projections.
• Ensure adherence to bloodborne pathogen, OSHA requirements and other safety regulations.
• Ensure compliance with Hanger's Compliance Program and Code of Professional and Business Ethics.
• Provide resources and incentives for practice employees to meet expectations.
• Ensure accurate and complete documentation by all practitioners.
• Provide direct patient care service for the treatment of Orthotic and/or Prosthetic conditions.

Requirements

• Current board certification in Prosthetics and/or Orthotics from the American Board for Certification (ABC) or the Board of Certification (BOC).
• A baccalaureate degree in prosthetics and/or orthotics, or the foreign equivalent, and current ABC Board-Eligibility in Prosthetics and/or Orthotics.
• A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
• Five years' experience in Orthotics and/or Prosthetics providing direct patient care, preferred.
• Two to four years supervisory experience, preferred.
• Two to four years 3rd party billing experience, preferred.

Nice-to-haves

• Strong interpersonal skills and supervisory skills.
• Strong understanding of financial and accounting practices.
• Competent knowledge of orthotics and/or prosthetics patient care management.
• Proficient in Windows based office technologies (ex. Word, Excel).

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest