Clinic Manager, RN

$87,000 - $130,000/Yr

Wellnest Fertility - Ogden, UT

Full-time - Mid Level

Ogden, UT

About the position

The Clinic Manager, RN at Wellnest Fertility is responsible for overseeing the daily operations of the fertility clinic, ensuring efficient workflows, and providing exceptional patient experiences. This role involves managing clinical and administrative staff, developing clinic policies, and acting as a liaison between staff and leadership. The position requires a strong focus on operational excellence, facility management, and temporary duties as an IVF Nurse Coordinator during the initial launch of IVF services.

Responsibilities

• Oversee and manage all day-to-day operations of the fertility clinic, ensuring efficient and effective clinic workflows.
• Supervise and lead clinical and administrative staff, including nurses and medical assistants, fostering a positive and collaborative work environment.
• Develop, implement, and maintain clinic policies and procedures in line with best practices and regulatory standards.
• Manage clinic resources effectively, including equipment, supplies, and staffing, to ensure optimal operation and patient care.
• Monitor clinic performance metrics and implement strategies for continuous improvement.
• Conduct regular staff meetings and training sessions to ensure adherence to clinical protocols, quality standards, and best practices.
• Act as a liaison between clinical staff and administrative leadership, facilitating communication and collaboration.
• Address patient complaints and concerns in a timely and empathetic manner, ensuring patient satisfaction.
• Participate in the recruitment, hiring, and onboarding of clinical and administrative staff.
• Conduct performance evaluations and provide constructive feedback to team members.
• Collaborate with the finance department to manage clinic budgets and expenses, ensuring financial efficiency.
• Coordinate with external vendors and service providers for clinic operations and maintenance needs.
• Oversee facility maintenance, ensuring a clean, safe, and welcoming environment for patients and staff.
• Manage work schedules of clinic employees, ensuring adequate coverage and optimal workflow.
• Ensure compliance with health and safety regulations, including infection control and risk management protocols.
• Serve as the primary point of contact for patients undergoing IVF, FET, and Egg Freezing cycles during the initial launching phase of IVF services.
• Coordinate logistical aspects of IVF cycles, including medication management, ultrasound appointments, and laboratory procedures, ensuring alignment with the patient's personalized treatment plan.

Requirements

• Active, unencumbered Registered Nurse (RN) licensure in the state where the clinic is located.
• A minimum of 2 years of experience in an Obstetrics & Gynecology or Reproductive Medicine setting required, preferably with experience as an IVF coordinator.
• Current and valid BLS certification.
• Strong leadership and management skills with the ability to effectively lead and motivate a diverse team.
• Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and external stakeholders.
• Proficiency in electronic medical records systems, Google Workspace, and Microsoft Office Suite.
• Knowledge of healthcare regulations, compliance requirements, and best practices in fertility clinic operations.
• Strong analytical and problem-solving skills with the ability to make sound decisions in a fast-paced environment.
• Attention to detail and ability to prioritize tasks effectively.
• Commitment to providing high-quality patient care and ensuring patient satisfaction.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid holidays