Clinic Office Administrator

$31,200 - $33,280/Yr

Bionic Prosthetics And Orthotics - Munster, IN

Full-time - Entry Level

Onsite - Munster, IN

Ambulatory Health Care Services

About the position

The Clinic Office Administrator plays a crucial role in ensuring a positive patient experience at a mid-sized clinic in Munster, IN. This full-time position involves managing front office operations, including patient interactions, appointment scheduling, and insurance verification, all while maintaining a welcoming atmosphere. The role requires strong organizational skills and the ability to multitask in a fast-paced medical environment.

Responsibilities

• Welcome patients with courtesy and compassion, creating a positive and welcoming atmosphere.
• Ensure that patients have completed all necessary paperwork for efficient and accurate record-keeping.
• Manage patient appointments to optimize the clinic's workflow and meet patient needs.
• Operate a multi-line switchboard telephone system, providing prompt and professional assistance to callers.
• Verify insurance coverage and obtain necessary authorizations for patient services.
• Conduct thorough checks on patient benefits to facilitate accurate billing.
• Enter patient demographics into the Electronic Medical Records (EMR) system.
• Scan and file documentation accurately to maintain organized and accessible records.
• Prepare patient charts for the next day, ensuring seamless operations.
• Assist in ordering necessary devices for patients as required.
• Type notes and file paperwork with attention to detail.
• Handle the collection of payments with accuracy and professionalism.

Requirements

• High school diploma or GED (preferred).
• 1 year of experience in a medical office (preferred).
• 1 year of experience in medical billing (preferred).
• 1 year of experience in insurance verification (preferred).
• 1 year of experience with EMR systems (preferred).
• Strong organizational skills for effective task management.
• Ability to multitask in a fast-paced medical office environment.
• Professional phone etiquette.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance