Clinic Office Clerk, Behavior Health Clinic

LifePoint Health - Marquette, MI

Full-time - Entry Level

Marquette, MI

101-250 employees

Hospitals

About the position

The Clinic Office Clerk at UP Health System - Marquette plays a vital role in providing administrative support within the Behavior Health Clinic. This position involves performing clerical and customer service functions, as well as handling non-technical duties that are essential for the smooth operation of the hospital. The Clinic Office Clerk will be responsible for managing patient records, scheduling appointments, and assisting patients with inquiries, ensuring a welcoming and efficient environment for all visitors. The role requires a strong focus on customer service, as the clerk will often be the first point of contact for patients and their families, making it crucial to provide a positive experience. In addition to clerical tasks, the Clinic Office Clerk will be expected to utilize critical thinking skills and exercise decisive judgment in various situations. The ability to work independently with minimal supervision is essential, as the position may involve handling stressful situations that require quick and appropriate responses. The clerk will also collaborate with other healthcare professionals to ensure that patient care is coordinated effectively, contributing to the overall mission of UP Health System - Marquette to make communities healthier. This position is located in Marquette, Michigan, a region known for its rich history and beautiful landscapes. The community offers a variety of recreational opportunities and a welcoming atmosphere, making it an ideal place to live and work. UP Health System - Marquette is committed to providing a supportive work environment where employees are valued for their contributions and can grow in their careers.

Responsibilities

• Provide administrative support to the Behavior Health Clinic.
• Perform clerical functions including managing patient records and scheduling appointments.
• Assist patients with inquiries and provide customer service.
• Collaborate with healthcare professionals to ensure coordinated patient care.
• Exercise critical thinking and decisive judgment in various situations.

Requirements

• High school diploma or equivalent required; Associate's degree preferred.
• 6 months of medical record experience preferred.
• 3 years of physician practice experience preferred.
• Strong critical thinking skills and the ability to work with minimal supervision.

Nice-to-haves

• Experience in a healthcare setting.
• Familiarity with medical terminology.

Benefits

• Health (Medical, Dental, Vision) benefits for full-time employees.
• 401K benefits for full-time employees.
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees.
• Employee Assistance Program for mental, physical, and financial wellness assistance.
• Tuition Reimbursement/Assistance for qualified applicants.
• Opportunities for education and training through partnership with Duke LifePoint Healthcare.