Clinic Receptionist

$30,826 - $42,390/Yr

Mercy Medical Physician Practi - Williston, ND

Full-time - Entry Level

Onsite - Williston, ND

About the position

The Clinic Receptionist at CHI St. Alexius Health Williston plays a crucial role in ensuring the smooth operation of the clinic by performing various administrative and clerical duties. This position involves direct interaction with patients, managing appointments, and maintaining accurate patient records, all while adhering to clinic policies and regulatory requirements.

Responsibilities

• Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.
• Conduct all functions associated with patient check-out including collecting patient responsibility payments and scheduling follow-up appointments.

Requirements

• One year of customer service experience, clerical, or business-related experience.

Benefits

• Medical, prescription drug, dental, vision plans
• Life insurance
• Paid time off (minimum of 14 paid time off days, including holidays annually)
• Tuition reimbursement
• Retirement plan benefits including 401(k), 403(b), and other defined benefits offerings