Clinic Receptionist

$30,742 - $42,286/Yr

General Surgery - Grand Island, NE

Full-time - Entry Level

Onsite - Grand Island, NE

Ambulatory Health Care Services

About the position

The Clinic Receptionist at CHI Health Clinic plays a vital role in the patient intake process, providing essential administrative support to ensure efficient operations within the Family Practice Clinic. This position involves direct interaction with patients, managing appointments, and maintaining compliance with clinic policies and regulatory requirements.

Responsibilities

• Perform patient check-in at the time of visit and complete all necessary paperwork for efficient admitting processes.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access related hardcopy materials into the electronic medical record.
• Prepare charts for patient appointments ensuring all necessary information is complete.
• Conduct all functions associated with patient check-out including pricing services and scheduling follow-up appointments.
• Perform duties involving record filing and retrieval, assisting with filing registration documentation in electronic medical records.
• Confirm next day appointments and alert patients regarding necessary documentation and time-of-service payments.
• Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Knowledge of insurance authorization/billing requirements.
• Demonstrate strong customer service and communication skills.
• Organizational and time management skills.
• Proficient computer skills.
• Knowledge of clinic procedures and regulatory requirements.
• Possess a strong work ethic and a high level of professionalism.
• Ability to handle multiple projects simultaneously in a fast-paced environment.

Benefits

• Medical, prescription drug, dental, and vision plans
• Life insurance
• Paid time off (minimum of 14 days annually including holidays)
• Tuition reimbursement
• Retirement plan benefits including 401(k) and 403(b)