Clinical Account Executive - Home Health Sales

LHC Group - Corpus Christi, TX

Full-time - Entry Level

Corpus Christi, TX

Ambulatory Health Care Services

About the position

The Clinical Account Executive at CHRISTUS Homecare SPOHN is responsible for coordinating patient referrals to home health services, ensuring patient choice is honored, and acting as a liaison between patients, caregivers, and healthcare providers. This role emphasizes relationship-building, education, and support within the healthcare community, contributing to the overall goal of enhancing patient care and outcomes.

Responsibilities

• Coordinates the referral of patients to home health services, ensuring patient choice is honored.
• Evaluates patient's suitability for home health upon request from the physician/facility.
• Receives referrals from the physician/facility and sends them to the appropriate branch of the home health agency.
• Acts as a liaison between the patient/caregiver and the physician and the home health agency.
• Schedules and coordinates physician follow-up appointments when appropriate.
• Receives patient reports from agency field staff and communicates those reports directly to the physician/nurse.
• Communicates any orders or changes from the physician to the home health agency.
• Responsible for getting home health physician orders signed and ensuring a copy is sent to the home health agency.
• Follows up to ensure that the original order is mailed or delivered to the home health agency.
• Facilitates/orders DME equipment after obtaining a signed prescription from the physician.
• Sets up the delivery of equipment and any special procedures or outpatient services, when applicable.
• Facilitates obtaining the proper physician documentation to meet the home health face-to-face encounter requirement.
• Communicates with the DON or Branch Manager regarding any complaints or concerns from the physician.
• Provides educational in-services regarding the services provided by the home health agency to physicians, nurses, and other practitioners.
• Meets personal performance goals and admission budget for the location.
• Participates in all sales calls and company in-services.
• Performs all other duties as assigned.

Requirements

• Prior Home Health experience is required.
• Must have formalized clinical training from an accredited institution and be licensed in the state.
• Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation.
• Excellent presentation, negotiation, and relationship-building skills are essential.
• Strong computer skills, including proficiency in Microsoft Outlook and CRM software.
• Ability to work independently with minimal supervision.

Benefits

• Learning and development opportunities in the healthcare field.
• Flexibility for true work-life balance.
• Company-wide support and resources to help achieve personal goals.