Clinical Account Executive Home Health

LHC Group - Galesburg, IL

Full-time - Mid Level

Galesburg, IL

Ambulatory Health Care Services

About the position

The Clinical Home Health Account Executive at LHC-Illinois Home Health Care is responsible for coordinating patient referrals to home health services, ensuring patient choice is honored, and acting as a liaison between patients, caregivers, and healthcare providers. This role emphasizes relationship-building, education, and support within the healthcare community, contributing to the overall mission of helping patients lead healthy, productive lives.

Responsibilities

• Coordinates the referral of patients to home health, ensuring that patient choice of the home care services is honored.
• Evaluates patient's suitability for home health upon request from the physician/facility.
• Receives referrals from the physician/facility assigned and sends to the appropriate branch of the home health agency.
• Acts as a liaison between the patient/caregiver and the physician and the home health agency.
• Schedules and coordinates physician follow up appointments when appropriate.
• Receives patient reports from the agency field staff and communicates those reports directly to the physician/nurse.
• Communicates to the home health agency any orders or changes that the physician implements.
• Responsible for getting the home health physician orders signed and getting a copy of the orders to the home health agency.
• Follows up to ensure that the original order is mailed or delivered to the home health agency.
• Facilitates/orders DME equipment after obtaining a signed prescription from the physician. Sets up the delivery of the equipment and any special procedures or outpatient services, when applicable.
• Facilitates obtaining the proper physician documentation to meet the home health face to face encounter requirement.
• Communicates with the DON or Branch Manager regarding any complaints or concerns that the physician has.
• Provides educational in-services regarding the services provided by the home health agency to physicians, nurses and other practitioners within a facility/physician office.
• Meets personal performance goal assigned and admission budget for the location.
• Participates in all sales calls and company in-services.
• All other duties as assigned.

Requirements

• Prior Home Health experience
• Formalized clinical training from an accredited institution and be licensed in the state
• Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation
• Excellent presentation, negotiation and relationship-building skills
• Strong computer skills to meet Microsoft Outlook and CRM software
• Ability to work independently with minimal supervision and be self-motivated.

Benefits

• Learning and development opportunities
• Flexibility for true work-life balance
• Company-wide support and resources to help achieve goals