Clinical Account Executive Home Health

LHC Group - Thibodaux, LA

Full-time - Entry Level

Thibodaux, LA

Ambulatory Health Care Services

About the position

The Clinical Home Health Account Executive at Ochsner Home Health, part of LHC Group, is responsible for coordinating patient referrals to home health services, ensuring patient choice is honored, and acting as a liaison between patients, caregivers, and healthcare providers. This role emphasizes relationship-building, education, and support for patients and their families, while also contributing to the overall goals of the organization in a sales capacity.

Responsibilities

• Coordinates the referral of patients to home health, ensuring that patient choice of the home care services is honored.
• Evaluates patient's suitability for home health upon request from the physician/facility.
• Receives referrals from the physician/facility assigned and sends to the appropriate branch of the home health agency.
• Acts as a liaison between the patient/caregiver and the physician and the home health agency.
• Schedules and coordinates physician follow up appointments when appropriate.
• Receives patient reports from the agency field staff and communicates those reports directly to the physician/nurse.
• Communicates to the home health agency any orders or changes that the physician implements.
• Responsible for getting the home health physician orders signed and getting a copy of the orders to the home health agency.
• Follows up to ensure that the original order is mailed or delivered to the home health agency.
• Facilitates/orders DME equipment after obtaining a signed prescription from the physician.
• Sets up the delivery of the equipment and any special procedures or outpatient services, when applicable.
• Facilitates obtaining the proper physician documentation to meet the home health face to face encounter requirement.
• Communicates with the DON or Branch Manager regarding any complaints or concerns that the physician has.
• Provides educational in-services regarding the services provided by the home health agency to physicians, nurses and other practitioners within a facility/physician office.
• Meets personal performance goal assigned and admission budget for the location.
• Participates in all sales calls and company in-services.
• All other duties as assigned.

Requirements

• Prior Home Health experience
• Formalized clinical training from an accredited institution and licensed in the state
• Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation
• Excellent presentation, negotiation and relationship-building skills
• Strong computer skills to meet Microsoft Outlook and CRM software
• Ability to work independently with minimal supervision

Benefits

• Learning and development opportunities
• Flexibility for work-life balance
• Company-wide support and resources to achieve goals